Overview
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⚡ Recent Agent Activity
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Cart Recovery
🛒 Open Abandoned Carts
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✅ Recovered Carts
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Support Ticket Tester
💬 Test the Support Agent
Paste any customer message below to see how the agent classifies and responds.
Inventory
📦 Stock Status
Click "Run Sweep" to check stock levels
🏷️ Products in Database
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Fraud Detection
🚨 Orders Held for Review
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Agent Actions
⏳ Pending Your Approval
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📜 Full Action Log
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Store Policies (AI Brain)
These policies are stored in the AI brain. Agents use these as ground truth when answering customers. Always keep these accurate — they directly affect support reply quality.
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✏️ Update a Policy
Sync from Shopify
🔄 Pull Latest Data from Your Store
This syncs your products and recent orders from Shopify into ShopForge and updates the AI brain. Run this after adding new products or when data seems stale.